No. The clamp must go around only the live cable. If the clamp is put around a bundle of cables (such as in a power lead to an appliance) then it will not provide correct readings. It does not have to be the live cable to the meter but any live cable w...

We do not have stockists at the minute for the 18mm and 10mm clamps. Please contact us directly and we will arrange for some to be sent, soon we will have some available on our webshop as well. Please be aware that you cannot mix different size clam...

No this is not possible with one transmitter. The only way this could be done is to have 3 separate transmitters one for each phase and pair them with 3 separate channels.

Yes it is. To display data from one transmitter on two displays you need to pair both the displays at the same time during the pairing process. This can be done on different channels on each display. This process can be repeated with multiple displays acr...

No. Up to 3 tariffs can be set for each day but these will be replicated for each day and cannot be operated on individual days. It is very difficult to supply a product that meets every energy supplier's tariffs without it becoming overly complicated ...

From time to time the display unit on the EW4002 may temporarily lose its signal, this can be caused by a number of things but it should reconnect in a matter of seconds.

Occasionally there might be a conflict with other wireless devices in the house. In the rare circumstance that this occurs then the solution is to simply pair the monitor with the transmitter again. This will then use a different code and the interference...