This model was sold under license from Current Cost. Software is developed independently by 3rd party developers on the web, some versions are free and some are payable.

Please visit http://www.currentcost.com/software-downloads.html  for information on the software available and for any issues that you have. Any problems with software would need to be addressed directly with the developer of the software via the details they provide on there individual websites. This model of wireless monitor was know as the 'Classic' under their branding and on their website.